Information & Disclaimers

 

ORDERING & AVAILABILITY

The Bijoux Glass Gallery Instagram (@BijouxGlassGallery) and Facebook accounts are used to let people know when the store is updated by posting pictures and information. You do not need an account to order from our website.

NO FEE LAYAWAY PLAN

We offer a no-fee Layaway Plan on any of our available pieces. We require a minimum of 40% Down Payment. The piece will be marked as "sold" in our store and give you up to 2 months to pay off the remainder. There are no extra fees involved! To start a Layaway Plan please contact us by email (BijouxGlassGallery@gmail.com) or send us a DM on Instagram (@BijouxGlassGallery).

**If however at any point after 24 hours of starting a Layaway Plan do you decide to cancel your Plan, a restocking fee of 20% of the Total Price for the item will be taken and the remaining amount will be kept as store credit.**

 

PAYMENTS, SECURITY & CONFIRMATION

You can choose from the following payment methods: American Express, Visa, MasterCard, and Discover.

After you have placed an order you should receive a confirmation email to the address you provided during check out. Bijoux Glass Gallery will not be held liable for items shipped to incorrectly given shipping addresses. Please verify that your information is correct in the confirmation email after you've placed an order.

We reserve the right to refuse service/goods.

 

SHIPPING, HANDLING & INSURANCE

Each order is packed with extreme care. Some pieces come shipped within Custom Hardcases, please view the item's information to check. We take shipping seriously and strive to offer the most secure shipping possible. It will be shipped in a plain white or brown box. If your order has arrived damaged, please contact us immediately.

 

RETURN & PRIVACY POLICY

There is a small window to cancel your order before it is shipped.  All order cancellations are subject to a 20% restocking fee, and must be made before 12:00PM PST the day after the order is placed.  Otherwise all sales are final.

If any damaged items are received, you need to immediately take photos of the package and all contents.  Email us these photos with any other pertinent information no more than 24 hours after receipt of your delivery.  Any items that have been used or are not in their original condition may not be returned.

You can email your photos/info to BijouxGlassGallery@gmail.com to initiate the return process. Should you choose to select an item we currently have available, turn around time should be within 7 - 10 business days.  If a replacement or repair is required, the process may take anywhere from 10 - 45 business days, based on the scenario.

We do not share any of the information we collect regarding your order and we ensure that all information collected is strictly confidential.

 

DISCLAIMER

If purchasing our products is not in accordance with your local laws, do not attempt to purchase them from this website. By purchasing from this website you are expressly stating that the sale and delivery of glass products is in accordance with the laws governing your city or state.

If you are under 21 you can not purchase glass products from Bijoux Glass Gallery. By doing so, you hereby acknowledge that you do so under false pretenses and against the operators of this website.

The glass on this site is intended to be used with legal smoking products only. Our products are NOT intended for illegal drug use. By purchasing from Bijoux Glass Gallery you acknowledge and agree to this legal disclaimer. You are aware that all of our products are sold for Tobacco and/or other LEGAL smoking use and confirm you will use them solely for such legal purposes. You agree we are not liable for any harm that may occur to you when you use these products.

You personally take full responsibility for the product(s) you purchase. If importing and/or owning smoking accessories is illegal in your state, city, county, or country, Bijoux Glass Gallery accepts no responsibility as to verify the legitimacy of the order before accepting it. We will not reimburse you should any products be kept or destroyed by authorities.

 

CONDITIONS OF USE

By using www.BijouxGlassGallery.com, you agree to the conditions stated above.